Industry Standard VS Manufacturers Specifications/Instructions by Philip Weber of Claim Animalz
What does Industry Standard mean?
You may also see this worded as' "Workman Like Manner" in construction contracts. Simply put, industry standard is the average or minimum acceptable. It does not mean the contractor will follow manufacturer specifications.
Manufacturers specification/instructions are usually the highest quality thus enabling their products to have the longest best use possible.
For example: When you sign a contract that states the work will be done in a workman like manner or per industry standard and if a manufacturer's instructions are to install a certain material in a certain way with certain corresponding materials and the contractor uses a cheaper a material not acceptable to the manufacturer or uses the correct material but does not apply it the way the manufacturer instructs, well you can't do anything about it. This may result in the manufacturer voiding any warranty if there is a problem in the future. You can not go back to the contractor because their contract stated workman like manner or industry standard which makes it legal and removes the contractors risk. All they must show is that other contractors do it the same way and it can be said to be an industry standard. Guess what... IF THAT INCORRECT REPAIR FAILS, YOU NOW HAVE TO PAY FOR THE NEW REPAIR!
The best contractors will put into their contracts that they will adhere to a higher standard called Manufacture instructions or Specifications.
This means the contractor agrees to follow the manufacturers instructions to the "T". It means there is no chance of voiding a warranty. It means if the repair/restoration fails, it is likely that either the contractor or manufacturer will be picking up all or part of the tab.
One more thing, when manufacturers instruct how to install and use their products it is to ensure the highest best use and longest life of the product. When you do not follow their instructions the restoration, the material the repair, will not last as long as it should. Ever wonder why some people have a roof that lasts twice as long as others? Many times it can be chalked up to not following manufacturers instructions and using inferior quality materials.
SO I GUESS THE QUESTION IS. WHY AS A PROPERTY OWNER WOULD YOU SETTLE FOR LESS QUALITY, OR LESS USEFUL LIFE?